Sample Policy
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1.Free Samples
We provide free small tile samples for most of our standard products. This allows you to examine the texture, glaze, and design closely.
We provide free small tile samples for most of our standard products. This allows you to examine the texture, glaze, and design closely.
Free Samples
2. Shipping CostWhile samples are free, the shipping cost is borne by the customer. We can use your preferred courier account or arrange shipment at cost.
Shipping Cost
3. Sample Lead TimeSamples are typically dispatched within 3–5 working days after your request is confirmed. Delivery time depends on your location and the shipping method.
Sample Lead Time
4. Custom SamplesFor custom-designed tiles, sample production may take longer and could incur a manufacturing charge.
Custom Samples
5. PackagingSamples are securely packed to ensure they arrive in perfect condition, using protective materials and sturdy cartons.
Packaging
6. Order CreditIf you place a bulk order after receiving samples, the shipping cost of your samples can be credited toward your final invoice.
Order Credit
