Privacy Policy
Who We Are
Our website address is: https://tileza.com.
We are Tileza, a tile manufacturer and exporter based in China, with our showroom in Jinan, Shandong, and production facility in Foshan, Guangdong.
Information We Collect
We may collect the following types of information when you interact with our website:
- Contact details (name, email, phone number, company name) when you fill out inquiry forms or contact us.
- Order details and shipping information when you place an order.
- Technical data such as your IP address, browser type, and usage patterns for site analytics and security purposes.
We do not collect personal information unless you voluntarily provide it.
Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic.
You can disable cookies in your browser settings, but some features of our site may not function properly without them.
How We Use Your Information
We use the collected information to:
- Respond to your inquiries.
- Process and fulfill orders.
- Improve our website and services.
- Comply with legal requirements.
We do not sell or rent your personal information to third parties.
Data Sharing
We may share your information only with:
- Shipping and logistics partners to deliver your orders.
- Payment service providers to process transactions.
- Legal authorities if required by law.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the right to:
- Request a copy of the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw your consent for us to process your data.
To exercise your rights, please contact us at sales@tileza.com.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
📞 +86 198 0531 5556 (WhatsApp available)
